American Ambulance Service, Inc.

One American Way

Norwich, CT 06360

Tel:  860-886-1463 or 1-888-489-4273

American provides the following levels of service twenty-four (24) hours a day seven (7) days a week three hundred sixty-five (365) days a year.

Ambulance Transportation:
It should be understood that ambulance transportation is medically necessary only if other means of transport are contraindicated or would be potentially harmful to the patient.

Chair Car Transportation:
Chair car team members are CPR trained and also attend a vehicle operator's course. All vans are equipped with side wheelchair lifts. A patient being transported in a chair car must be transported in a wheelchair. American will only transport motorized wheelchairs, scooters, electric conveyance vehicle (ECVs), etc. that are approved by the manufacturer for transportation of a seated patient during transport.

American Cancer Society-Road to Recovery (New London Unit)

825 Brook St
I-91 Tech Center
Rocky Hill, CT 06067

Tel: 800-227-2345

American Cancer Society Road to Recovery -may have a volunteer to take cancer patients for active cancer treatment appointments, including into/out of Tompkins County.  Rides should be requested 72 hours in advance.

Service Area:
The program serves residents of the following cities/towns:  East Lyme, Lyme, Montville, New London, Niantic, Oakdale, Old Lyme, Quaker Hill, Salem, Uncasville, Waterford, Gales Ferry, Groton, Groton Long Point, Ledyard, Mystic, Noank, North Stonington, Old Mystic, Pawcatuck, Stonington, West Mystic, Baltic, Bozrah, Colchester, Franklin, Griswold, Jewett City, Lebanon, Lisbon, Norwich, Preston, Sprague, Taftville, Versailles and Voluntown.

This program is provided by the American Cancer Society

VEYO, A Total Transit Company Non-Emergency Medical Transportation (NEMT)


Medicaid Non-Emergency Medical Transportation (NEMT) is an important benefit for Medicaid members who need to get to and from Medicaid-covered medical services but have no means of transportation.

The Department of Social Services (DSS) has now completed contract negotiations with Veyo, a Total Transit Company. 
The contract with the state is now fully executed and is effective January 1, 2018 through December 31, 2020.  The NEMT program has been restructured to provide the contractor with greater flexibility and capacity to engage a range of transportation through the state in order to best serve Medicaid members.
There will be a change in how to contact the HUSKY Health program for NEMT services.

To request rides for medical appointments the telephone number to call is: 1-855-478-7350

Med Ride II

Transportation is available for seniors and Social Security Disabled Residents of Norwich/Montville to out-of-town medical appointments.  For availability please contact:

Rose City Senior Center   Tel:  860-889-5960

New London County Dial-A-Ride Medical Transportation

The Senior Centers in the towns of Bozrah, East Lyme, Griswold, Groton, Ledyard, Lisbon, New London, North Stonington, Stonington, Preston and Waterford have received a state grant for Dial-A-Ride transportation for seniors 60+ and persons with disabilities and for Caregiver Mileage Reimbursement.

This transportation is for medical trips predominately within New London County. 

The Dial-a-Ride Medical Transportation is provided by Eastern Connecticut Transportation Consortium, Inc. (ECTC)

For more information on the DIAL-A-RIDE MEDICAL TRANSPORTATION program please contact:

ECTC Inc.  860-848-5910x2

Town of Coventry – Medical Mileage Reimbursement Program

The Town of Coventry offers a Mileage Reimbursement Program, funded by The State of Connecticut Department of Transportation. This program allows reimbursement of mileage expenses for volunteers using their own vehicles, who assist the disabled and residents age 60 and over with transportation to medical facilities and related medical services beyond what is currently provided by the Coventry Van Program.

Disabled persons under the age of 60 must provide proof of their disability status. Reimbursement, as allowed, will be to the Senior or Disabled Person who can then distribute funds to the volunteer driver.

Please contact the Coventry Transportation Coordinator at 860-742-3525 for more information on this service as well as other services they provide.

Town of Mansfield- Volunteer Medical Transportation Program

The goal of the program is to supplement existing senior transportation services such as Dial-A-Ride, the fixed route bus service and services offered through the Municipal Grant. This program will be integrated with existing services to make sure that every rider is receiving the most appropriate and cost-effective service.

It is available to all residents of Mansfield age 60 and older, and rides are provided both locally and out-of-town to a variety of destinations. While there is no charge for rides, donations are accepted to help to support program expenses. At this time priority will be given to individuals who need rides to medical appointments locally, but this will be expanded as more drivers become available.

If you are interested in volunteering your time as a driver, or if you need a ride, please call Gianna Stebbins at 860-429-0262 ext. 2.

Reservations must be made at least 48 hours in advance.

Windham Region Medical Transportation

Windham Region Transit District (WRTD) has received a transportation grant for seniors age 60+ and persons with disabilities in the towns of Ashford, Chaplin, Columbia, Hampton, Scotland, Willington, and Windham. This door-to-door transportation service is for trips primarily outside of the immediate region, covering appointments throughout the state of Connecticut. This service accommodates walkers, wheelchairs, and scooters.

The towns of Chaplin and Hampton also run Caregiver Mileage Reimbursement programs.

For more information on Windham Region Medical Transportation, please contact:

WRTD (Dagmar Noll)          860-208-3751

Ashford Town Hall              860-487-4400

Chaplin Senior Center       860-455-1357

Columbia Town Hall           860-228-0110

Hampton Town Hall            860-455-9132 ext. 3

Scotland Town Hall            860-456-7797 ext. 1

Willington Town Hall          860-487-3118

Windham Town Hall           860-465-3065